Sales
Tom Hair
916-212-1344
thair@checkflix.com
Support
303-335-8860
support@checkflix.com
Address
PO Box 218
Lyons, CO 80540
Policies and Procedures
15 DAY SATISFACTION GUARANTEE and
RETURN POLICY
We want you to be satisfied! If your CheckFlix Certifier doesn't perform
as advertised, you may return it in like-new-condition with all original
items and packaging within 15 days of delivery for a full refund. We
will also pay the return shipping costs if the return is a result of our
error. Just email us at
thair@checkflix.com and we will guide you through the process.
You should expect to receive your refund within four weeks of giving
your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (5 to 10 business
days), the time it takes us to process your return once we receive it (3
to 5 business days), and the time it takes your bank to process our
refund request (5 to 10 business days). Your refund will be credited to
your credit card or directly to your bank account depending on your
original purchase method.
SHIPPING
Shipping charges are paid by the customer. We generally ship FedEx
Ground for US addresses, but we will ship by any method you prefer if
you specify that method with your order. We can also use your shipping
account number if you prefer.
We can ship to virtually any address in the world. If your item needs to
be shipped internationally, please contact us at thair@checkflix.com to obtain the
shipping costs.
For products shipped internationally, please note that any manufacturer
warranty may not be valid; manufacturer service options may not be
available; product manuals, instructions and safety warnings may not be
in destination country languages; the products (and accompanying
materials) may not be designed in accordance with destination country
standards, specifications, and labeling requirements; and the products
may not conform to destination country voltage and other electrical
standards (requiring use of an adapter or converter if appropriate). You
are responsible for assuring that the product can be lawfully imported
to the destination country. When ordering from checkflix.com, the
recipient is the importer of record and must comply with all laws and
regulations of the destination country.
DELIVERY TIME
Your order will be shipped within 7 business days of your receipt or
your request. Should you have any questions or issues, please contact
CheckFlix.
WARRANTY
CheckFlix, Inc. (CFI) warrants that the Products are free from material
defects in materials and workmanship for a period of one year for the
CDA-01M from the date of purchase by Buyer. If a Product has a
manufacturer’s defect or any mechanical or electrical failure, CFI will
either repair or replace any necessary part (at CFI’s sole discretion)
at no charge to Buyer. Parts, labor and return shipping are included as
part of warranty. Buyer’s sole and exclusive remedy for any breach of
this warranty by CFI is set forth here in this paragraph. CFI will not
have any liability if the alleged defect is due to causes not within
CFI’s reasonable control, including, without limitation, any defect
caused by and negligent act or omission by Buyer or anyone other than
CFI.
Warranties; Limitation of Liability. THE EXPRESS LIMITED WARRANTY ABOVE
CONSTITUTES CFI’S ONLY WARRANTIES IN RELATION TO THE PRODUCTS SOLD.
BUYER ACKNOWLEDGES THAT THE PRODUCTS ARE OTHERWISE PROVIDED IN AN “AS
IS” CONDITION AND THAT CFI DOES NOT MAKE ANY OTHER REPRESENTATION,
PROMISE OR WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE NATURE AND
QUALITY OF THE PRODUCTS PROVIDED, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT OR TITLE, OR ANY WARRANTIES ARISING FROM A COURSE OF
DEALING, USAGE OF TRADE, OR TRADE PRACTICE. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW (A), IN NO EVENT SHALL CFI BE LIABLE TO
BUYER OR TO ANY THIRD PARTY FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL
EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR NATURE, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH
THE PRODUCTS, EVEN IF CFI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE
CLAIM IS BASED; AND (B) THE MAXIMUM CUMULATIVE AND AGGREGATE LIABILITY
OF CFI FOR ALL CLAIMS ARISING UNDER OR RELATED IN ANY WAY TO THE
PRODUCTS FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION
SHALL BE LIMITED TO THE TOTAL AMOUNT PAID BY BUYER TO CFI FOR THE
PRODUCT.
Privacy Notice
This privacy notice discloses the privacy practices for checkflix.com.
This privacy notice applies solely to information collected by this web
site.
Information Collection, Use, and Sharing
We request information from you on our order form. To buy from us, you
must provide contact information (such as name and shipping address) and
financial information (like credit card number, expiration date.) This
information is used for billing purposes and to fill your orders. If we
have trouble processing an order, we'll use this information to contact
you.
We use a credit card processing company to bill users for goods and
services and may use an outside shipping company to ship orders. The
merchant services company retains and stores but does not share or use
personally identifiable information for any secondary purposes beyond
filling your order.
We will use your information to respond to you, regarding the reason you
contacted us. We will not share your information with any third party
outside of our organization, other than as necessary to fulfill your
request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to
tell you about specials, new products or services, or changes to this
privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do
the following at any time by contacting us via the email address or
phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit
sensitive information via the website, your information is protected
both online and offline.
Wherever we collect sensitive information (such as credit card data),
that information is encrypted and transmitted to us in a secure way.
You can verify this by looking for a closed lock icon at the bottom of
your web browser, or looking for "https" at the beginning of the address
of the web page.
While we use encryption to protect sensitive information transmitted
online, we also protect your information offline. Only employees who
need the information to perform a specific job (for example, billing or
customer service) are granted access to personally identifiable
information. The computers/servers in which we store personally
identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should
contact us immediately via telephone at 303-550-3717 or via email.